Part 1: Step-by-Step Guide to Setup 1. Create and License the Account 2. Enable “Authenticated SMTP” (The Critical Step) By default, Microsoft disables SMTP for security. You must turn it on manually for that specific user: 3. Handle Modern Authentication (OAuth vs. App Passwords) Since we are in 2026, simple passwords often fail due to […]
To make your RentMy shop visible at your own web address (like www.yourshop.com), you’ll need to update something called a DNS record with your domain registrar (the company where you bought your domain, such as GoDaddy, Namecheap, Google Domains, or others). Don’t worry—you don’t need to be technical. Just follow the steps below. Step 1: […]
Jazz up your notification emails with clickable links, button and more. First, select the template you would like to modify (or create a new template) by visiting Business Settings > Paperwork > Custom Email/SMS Notifications and Choose Manage Templates. Next, edit the template to add a clickable button on the template by adding that event’s […]
Update your rental company name in RentMy.
How to Add a Hosted Subdomain to Your Website with SSL Support If you want to use your domain as a vanity domain to access your RentMy store with SSL/TLS support. This guide includes steps for setting up the vanity domain: Step 1: Choose Your Subdomain Decide on a subdomain name you’d like to use […]
To connect your QuickBooks online account to RentMy, follow these steps: Create the RentMy QuickBooks app by visiting https://developer.intuit.com/app/developer/appdetail/test/keys?appId=djQuMTo6OGQzYmJlYTI3Yg:2588104a-0ce1-4c7a-966e-a8be85b9c6f8 Follow the steps to create the app and then copy the API Key and Secret Key from your QuickBooks app page. 3. Visit the QuickBooks Integration page (D...
To change the asset assigned to an order, first navigate to the order on which an asset must be swapped and click the “eye” icon. In the inventory items area, you may delete the asset assigned to the order by clicking the trashcan icon in the Inventory Items area. Next, click the “Pickup” button to […]
Add your rental waiver/contract to your account by following these steps: Step 1: Navigate to the Pages menu by clicking Website Settings > Design > Pages menu Step 2: Click the edit icon next to the Terms and Conditions page Step 3: Type or paste your terms and conditions in the Contents portion of the […]
What’s the difference between “Deposits” and “Down Payments”? The RentMy deposit feature allows you to establish an amount (at the product level) to provide protection in the case of an unexpected event. The deposit amount is added to the order total, and may be refunded at the end of a rental if the product(s) is […]
To add a product to your inventory list, click the Manage Inventory link from the left hand navigation. Then click “Inventory List”. Click the Add Product button. Add information about the product by adding text to the fields (name, description, quantity, etc.). Add pricing for the product using the Sell option (to offer this product […]